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Engagement

What is Pulse Survey?

A short, frequent survey — typically 5-15 questions — used to capture real-time employee sentiment between comprehensive engagement surveys.

Definition

A pulse survey is a brief, recurring questionnaire designed to give organizations a frequent and timely read on employee sentiment. Unlike comprehensive annual engagement surveys that may contain 40-60 questions, pulse surveys typically include 5-15 focused questions and are administered weekly, biweekly, or monthly. Their purpose is to detect shifts in morale, identify emerging concerns, and measure the impact of recent changes before problems compound.

Pulse surveys work best when they rotate through different topics over time — one cycle might focus on manager effectiveness, the next on workload and stress, and another on team collaboration. This rotating approach maintains breadth of coverage while keeping each individual survey short enough to complete in two to three minutes, minimizing survey fatigue.

The real-time nature of pulse surveys makes them particularly valuable during periods of organizational change such as restructuring, leadership transitions, return-to-office mandates, or post-merger integration. They also help managers stay attuned to team dynamics and respond proactively rather than waiting months for annual survey results. The data from pulse surveys can be aggregated over time to reveal trends and patterns that inform broader strategy.

Why It Matters

Annual surveys provide a single snapshot that can be outdated within weeks. Pulse surveys create a continuous feedback loop that keeps leadership informed and employees feeling heard. Organizations that use pulse surveys can identify and address issues up to 10 times faster than those relying solely on annual instruments. For people teams, pulse data serves as an early warning system — flagging burnout spikes, engagement dips, or cultural friction in near-real-time.

How to Measure

Track response rates (aim for 70%+), average scores per question, trend lines over time, and open-ended comment themes. Compare results across teams and time periods to identify patterns. Key metrics include participation rate, average favorability score, and the velocity of score changes between cycles.

How Unmatched Helps

Unmatched's Engagement Surveys feature helps organizations measure, understand, and act on pulse survey through AI-powered analytics and actionable insights — all within one connected platform.

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