Employee Engagement Software for Manufacturing

Manufacturing engagement is not a survey problem — it is an access problem. When 80% of your workforce does not sit at a desk, traditional engagement tools fail by design. Unmatched meets manufacturing workers where they are: on the floor, between shifts, and on their phones. Real-time engagement data at the plant and line level gives operations leaders the visibility to build safer, more productive, and more stable workforces.

Manufacturing Workforce Challenges

The engagement problems keeping manufacturing leaders up at night — and why generic tools make them worse.

Deskless Workers Are Invisible to Traditional Tools

Manufacturing employees without company email accounts or computer access are structurally excluded from corporate engagement programs. They learn about company direction from break room posters and shift supervisors, and their feedback — when collected at all — arrives via paper forms that sit in a box for weeks before anyone reads them.

Safety Culture Requires Continuous Feedback

Workplace safety in manufacturing is not just a compliance checkbox — it is a cultural indicator. Workers who feel disengaged are less likely to report near-misses, follow safety protocols rigorously, or speak up about hazardous conditions. The connection between engagement and safety incidents is well-documented but rarely measured.

Shift-Based Workforce Complexity

Three-shift operations, rotating schedules, and overtime patterns create fragmented workforce experiences. Day-shift and night-shift workers in the same plant can have completely different engagement levels, management quality, and access to information — yet most organizations treat them as a single population.

Communication Gaps Between Floor and Office

The divide between plant-floor operations and corporate headquarters creates a two-tier employee experience. Corporate initiatives feel disconnected from shop-floor realities, and worker feedback rarely makes it up the chain in a form that drives action. This disconnect breeds cynicism about engagement efforts.

How Unmatched Helps

Purpose-built solutions that address the real challenges of manufacturing workforce engagement.

Engagement Surveys

Mobile-First, No-Email-Required Engagement

SMS-delivered surveys and a mobile web app that workers access with their phone number — no company email, no app download, no kiosk required. Surveys are available in multiple languages and designed to be completed in under 60 seconds between tasks or during breaks.

Learn more about Engagement Surveys
Engagement Surveys
for Manufacturing
  • SMS-delivered surveys and a mobile web app that workers access with their phone number — no company email, no app download, no kiosk required.
  • Surveys are available in multiple languages and designed to be completed in under 60 seconds between tasks or during breaks.
Well-being Tracking

Safety Culture Measurement

Well-being tracking that includes psychological safety indicators — willingness to report hazards, comfort speaking up to supervisors, and perceived management commitment to safety. Correlate engagement data with safety incident rates to quantify the culture-safety connection at each facility.

Learn more about Well-being Tracking
Well-being Tracking
for Manufacturing
  • Well-being tracking that includes psychological safety indicators — willingness to report hazards, comfort speaking up to supervisors, and perceived management commitment to safety.
  • Correlate engagement data with safety incident rates to quantify the culture-safety connection at each facility.
AI Analytics

Plant-Level and Shift-Level Analytics

AI analytics broken down by facility, production line, shift, and supervisor. Identify which plants are engagement outliers, which shifts have communication gaps, and which supervisors drive retention versus turnover. Turn facility-level problems into targeted, supervisor-level actions.

Learn more about AI Analytics
AI Analytics
for Manufacturing
  • AI analytics broken down by facility, production line, shift, and supervisor.
  • Identify which plants are engagement outliers, which shifts have communication gaps, and which supervisors drive retention versus turnover.
  • Turn facility-level problems into targeted, supervisor-level actions.
360-Degree Reviews

Supervisor Development Through 360 Feedback

Frontline supervisor quality is the single biggest driver of manufacturing engagement and retention. 360-degree reviews that incorporate upward feedback from line workers, peer assessments, and plant manager evaluations identify your best supervisors and develop the rest.

Learn more about 360-Degree Reviews
360-Degree Reviews
for Manufacturing
  • Frontline supervisor quality is the single biggest driver of manufacturing engagement and retention.
  • 360-degree reviews that incorporate upward feedback from line workers, peer assessments, and plant manager evaluations identify your best supervisors and develop the rest.

The Numbers Behind the Challenge

Manufacturing workforce data that underscores why engagement cannot wait.

37%
Average annual turnover rate in manufacturing
80%
Of manufacturing workers are deskless and lack email access
5x
Higher safety incident rate at plants with low engagement scores

Frequently Asked Questions

Common questions about using Unmatched in manufacturing organizations.

Ready to Transform Manufacturing Employee Engagement?

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